Delivery Policy

We endeavour to ship your products to your desired destination by the most economical means given your specified date and production limitations. This is typically UPS Ground. In some cases where product is extremely heavy, another common carrier may be used.

We are able to ship to most locations in the US and abroad, although individual carriers have restrictions regarding PO and APO boxes.

All orders will be shipped using the ClickToPromo account and billed with your order at rates for that carrier. If you prefer to use your own account, we can accommodate you. Please provide us with the carrier name and your account number either via email or in the 'additional instructions' section of the order form. If you choose to use your own account, you will be solely responsible for insuring your shipment.

Factory shipment or delivery dates are the best estimates of our suppliers, and in no case shall ClickToPromo be liable for any consequential or special damages arising from any delay in delivery. If your shipment is damaged or lost in transit, you will be responsible for the full invoiced amount of the items.